FAQs, Terms, & Conditions

Meet your massage therapist, Shelby! Specializing in myofascial release and barefoot massage, Shelby is dedicated to helping you relax while effectively alleviating chronic pain.

Payment

First time clients: massage services must be paid in full online prior to appointment. 

Returning Clients: You have the flexibility to pay a deposit, settle your balance in-studio after your session, or pay in full upfront.

Ready to book a massage? Visit our Services page! Don’t forget to explore our add-on packages to elevate your experience.

FAQs

Great lakes Barefoot Massage
What is your cancelation policy?

We understand that unexpected situations can occur. For first-time clients, refunds are not offered, but you may reschedule your appointment with at least 48 hours notice before your scheduled massage. For returning clients, we kindly ask that you provide as much notice as possible and reach out to your therapist to arrange a new appointment time.

Do I have to get fully undressed?

Myofascial release works best skin-to-skin for optimal results, but your comfort is our top priority. Please dress in a way that feels best for you. Rest assured, you will be properly draped throughout the entire session.

Do you provide "extras" or "additional services"?

NO!

At GLBM, we are committed to providing a professional, safe, and respectful environment for all clients and staff. Any requests for sexual favors, inappropriate comments, innuendos, advances, or behavior of a sexual nature will not be tolerated under any circumstances. Such actions will result in the immediate termination of your session, a permanent ban from all future services, and a formal report to the authorities. Proper draping is provided and required by law. Our priority is to uphold the dignity and safety of everyone at our spa. 

What if I have athlete's foot, nail fungus, or a contagious skin condition? Can I wear socks, cover up, or you skip that part of my body?

NO! 

1) This risks the health of your massage therapist and the cleanliness/hygiene of the studio. If I contract something like this, I am shut down until I’m completely healed. This could affect one of your favorite small businesses in a catastrophic way as well as everyone that was on my schedule.

2) If you come in with an infectious skin/nail condition, I’m required to disinfect the entire studio to eliminate the potential spread of disease. This can take me up to an hour and a half to do properly. This applies to ALL contagious skin and nail conditions.

3Because of the cleanliness that I strive to provide each guest, this may affect the person coming in after you, which isn’t fair to them.

Nail Fungus and other contagious skin conditions are spread by skin to skin contact or touching something that has come into contact with the fungus/bacteria.

There’s a reason nail salons will refuse service to someone that has nail fungus, and why athlete’s foot spreads like crazy in locker rooms.

Studio Disinfection Fee – $50

If my actions cause someone else to reschedule their appointment, I will be charged 20% of the services they were booked for as a courtesy to them for the inconvenience.

My therapist will terminate my session upon the discovery of such conditions.

If this is a repeat offense, I may be terminated as a client at Great Lakes Barefoot Massage.

Add-ons, Tips, and Next Appointments
Please purchase any add-ons at the time of booking to ensure availability. If you’d like to request an add-on during your massage, please consult your therapist to confirm if they have the time and the requested add-on available to accommodate your service on the day of your appointment.

While not mandatory, it is customary to tip for the services provided by your therapist as a gesture of appreciation for their time, dedication, and skills.

Next Appointment: To stay on track with your wellness goals, it’s recommended to schedule your next appointment 4–6 weeks in advance. Consult with your therapist to determine the best massage techniques and add-ons to support your health journey.

Can I bring my significant other, children, or pets?

GLBM currently operates with one dedicated massage room designed to provide a tranquil and relaxing atmosphere. While we understand the importance of significant others, children, and friends in your life, their presence during a massage can be distracting and is also prohibited by law.

Health Policy

At Great Lakes Barefoot Massage, prioritizing the health and safety of clients and staff is of utmost importance. All clients are required to verbally provide a health attestation prior to receiving any massage services. This includes confirming you do not have any contagious skin conditions, fungal infections, respiratory infections such as the flu, URIs, colds, COVID, or any other health concerns that may affect the massage experience.

Clients who fail to disclose such information prior to their appointment will be subject to a $50 disinfecting fee. Additionally, if the necessary disinfection procedures impact the time allotted for other clients, further charges may apply up to 20% of the other client’s invoice. In cases of repeated failure to comply with this policy, termination of the client’s relationship with Great Lakes Barefoot Massage may be enacted.

I appreciate your understanding and cooperation in helping maintain a safe and hygienic environment for everyone.

Testimonials

★★★★★

"Shelby is a miracle worker! I wasn’t sure what to expect but she is a pro and I left feeling so refreshed and amazing! Her space is very calming, relaxed and inviting. She will take the time to explain what she’s doing and is very gentle with repositioning you. I cannot recommend her enough! On top of being a stellar massage therapist she is so supportive or her community and other small businesses."

"Shelby is simply the best at what she does! The atmosphere is another bonus! Her set up is so cute and relaxing! I was always nervous of a deep tissue massage but nothing beats the relaxation that comes with it. Shelby went out of her way to make the massage I had before my wedding day so special and relaxing. She is such a gem and so talented!"

"I have been seeing Shelby for the last two years and she is the only person that has been able to help with my pain! I feel so relaxed and calm walking out of there. She is a fantastic massage therapist that knows the exact pressure that is needed to help without the ouch. I always look forward to my next appointment."

Great Lakes Barefoot Massage

Scheduling
Location

106 E Knight St, Eaton Rapids, MI 48827

Hours

Tues, Wed, Fri

9AM - 4PM

Thursday

5PM - 8:30PM

Saturday (Every Other)

10AM - 5PM

Additional Times May Be Available

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